Question 1

How do I trade items?

Accepted Answer

Sign in with your Steam account, ensure your inventory is public, and set your trade URL in your profile. Then select items from your inventory to deposit or choose items from our bot to withdraw. Confirm the trade and accept the Steam trade offer that's sent to you.

Question 2

How does pricing work?

Accepted Answer

Items are priced in USD based on current market values. When you deposit items, your account is credited based on the item's market buy price. You can then use your balance to withdraw different items from our inventory.

Question 3

Why can't I see my inventory?

Accepted Answer

Your Steam inventory must be set to Public for us to fetch your items. Go to your Steam Profile > Edit Profile > Privacy Settings and set 'Game details' to Public. You may need to wait a few minutes for changes to take effect.

Question 4

How long do trade offers last?

Accepted Answer

Trade offers expire after 5 minutes if not accepted. For withdrawal trades, letting offers expire may result in a penalty to your balance to cover the cost of reserved items.

Question 5

How are item prices determined?

Accepted Answer

Items are priced based on current Steam Community Market prices. Each item has a buy and sell price in USD. Prices are updated regularly to reflect market conditions.

Question 6

Is there a daily withdrawal limit?

Accepted Answer

Yes, there is a daily withdrawal limit to prevent abuse. The limit resets every 24 hours. You can see your current daily usage in your profile.

Question 7

What happens if a trade fails?

Accepted Answer

If a trade fails due to technical issues, any deducted balance will be refunded to your account. If items were reserved, they'll be released back to the available inventory.

Question 8

Can I cancel a pending trade?

Accepted Answer

Once a trade offer is sent, you can decline it on Steam, but this may be treated similarly to letting it expire. If you need to cancel before an offer is sent, contact support.

Frequently Asked Questions